Payments and Deposits

 

 

Once you have contacted us to confirm the period you require is available a deposit of 35% of the total cost secures that period.

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Should you decide to cancel, the deposit is normally non refundable. 

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You may pay by direct bank transfer/credit or by credit/debit card.

 

We recommend that you take out travel insurance both to cover you generally during your holiday and loss of deposit should you need to cancel. 

 

On arrival you will also need to pay a fully refundable cash deposit of £200 (or equivalent in your own currency) to cover any damages and breakages. Breakages are the collective responsibility of the renters i.e. regardless of which member(s) of the group have provided the deposit, the responsibility for breakages etc. is collective. The refund will be made in the same currency before you leave Gran Canaria.

 

If you choose to you the barbeque then you must clean it before vacating the villa.  If the barbeque is not left clean then a deduction of £25 /  €30 will be made from the deposit.

 

Is our villa right for you?

 

The bungalow is situated in a relatively quiet residential/touristic area close to tourist facilities. It is not therefore suitable for loud groups or the holding of parties etc. You agree to respect a "quiet period" in the outdoor areas of the bungalow between 23:00 and 08:30. IF YOU WANT TO MAKE A LOT OF NOISE THEN PLEASE DO NOT BOOK. We reserve the right to intervene if you disturb our neighbours and, in a worst case scenario, to cancel your booking on the spot.

 

We have made every effort to make this accommodation safe and secure. Smoke detectors are fitted, fire extinguishers are provided and exit routes are clearly signed. There is a first aid kit in the property. There are NO GAS APPLIANCES in the property. The outdoor areas have tiles which are designed to reduce the chance of slipping. Windows have security grilles and security is provides at the principal and patio doors. Each bedroom has a strong box.

 

Please note there are two flights of stairs - an internal door and external child gate can be used to protect from these hazards young children. The pool is approximately 1.4 meters deep - it does not have a child-friendly shallow or paddling area however can fenced off for the protection of young children. A life ring is provided. We happily accept parties including children, however it is the responsibility of the adults in the party to ensure the welfare of those children at all times.

 

The bungalow has a special plumbing system which means that guests must agree not to discard anything down the toilets other than normal toilet paper. If the plumbing becomes blocked because other items have been placed in the toilets then, by booking, guests agree to pay for the plumbers fees to unblock the system.

 

 

Facilities

 

Facilities mentioned on this web site, verbally and in our other advertising are offered in good faith. However we reserve the right to substitute alternatives should it become become necessary due to circumstances beyond our control. Should any facility become unusable, for example, due to mechanical breakdown we will endeavour to replace it or provide a substitute as soon as possible, however there may be a short period during which that facility is unavailable. Wi Fi internet access is provided for your own PDA, PC or laptop strictly subject to service availability. You MUST NOT us the internet connection for any illegal activities. We will corporate fully with the Police in the investigation of any illegal activities originating from the internet line.

 

 

Limitation of liability

 

All guests should take holiday insurance. In the extremely unlikely event we had to cancel your holiday, our liability to you is limited to the monies you have paid for your accommodation. We are not liable for any consequential losses eg. the price of air tickets, lost earnings etc. Furthermore, it is the responsibility of all guests in your party to act responsibly at all times to protect both the physical safety and property of themselves and others whilst renting this bungalow.

 

 

Your Privacy

 

We promise not to divulge any information about you e.g. email addresses, travel dates etc., etc. to any third party.

To comply with Spanish tourism laws the details of the passport/identity card and signature of all guests over the age of 16 years will be captured electronically on arrival and submitted automatically to the National Police (CNP).